Frequently Asked Questions
FAQ about Cloth Diapering
How many cloth diapers do I need?
The amount of cloth diapers needed depends on the age of your baby. Newborns go through more cloth diapers then an older baby.
· 24-30 cloth diapers for newborns, 18-24 for older babies and toddlers
· 4-8 cloth diaper covers per size (unless solely using Pockets or All-In-Ones then you need zero)
· 4-6 doublers (especially for nights)
Can I use regular Diaper Cream with cloth diapers?
No, the ingredients in many diaper creams, specifically cod fish oil, will form a barrier between your diaper and your baby, causing your diaper to repel water. We recommend California Baby Diaper Rash Cream or Grandma El’s Diaper Rash Cream should cream be necessary. Many parents find that when they start using cloth, diaper rashes disappear!
What do I do with a soiled diaper?
If you have an exclusively breastfed baby, you need only to take off the soiled diaper and place it in a wet bag until wash day. No need to rinse or soak. However, if you baby is on solids or formula, you will need to remove the poop from the diaper prior to washing. Most people choose to do this prior to placing the diaper in a wet bag. Some people swear by swoshing the diaper in the toilet or spraying the diaper with water to wash off the poop, others scrape the poop off with a spatula or spoon. Some use liners to “catch” the poop and then flush them down the toilet. Once the poop has been removed, you can put the diaper in the wet bag and wait until wash day.
How often do I need to do wash?
The frequency of your wash will be determined by the number of diapers you purchase. Regardless, you should not wait longer than 3 days to wash dirty diapers, even if you have a stash big enough to last longer!
What should my wash routine be?
Your wash routine will differ depending on your washer and the detergent you are using. However, generally, you should plan on doing a cold rinse of your diapers with no detergent, followed by a hot wash with your detergent of choice, setting your washer on the highest water level possible. You can then choose to hang dry or machine dry your diapers normally. You should never use bleach or fabric softeners at any point during the wash cycle.
Can I use regular detergent to wash my diapers?
No. Cloth diapers require a pretty specific wash regimen, and we recommend you read your diaper brand recommendation carefully. However, you should never use detergents with fabric softeners, whiteners/brighteners, enzymes, fragrance, and/or bleach as it will typically cause build-up on the diaper leading to repelling, stink and/or leaking issues. If you used these types of detergent, you will need to “strip” your diapers and switch to a different detergent. Personally, we recommend Rockin Green as it is formulated specifically for cloth, however, here is a link to a great website which rates detergents!
My diapers are stained, how do I get them cleaned?
Place them in the sun! Seriously, the sun will do wonders for your stained diapers. If you lay them in a sunny window or outside on a bright day, your stains should magically disappear. Remember though, stains do NOT mean that your diapers aren’t clean!
Can I use my diapers on a 2nd/3rd baby?
Yes! Cloth diapers are particularly economical if you plan on having more than one child. Many diapers are made to hold up through 2 children if cared for properly, and some companies even offer “fresh-up” plans that replace elastic and hook and loop. You may want to consider this when buying colors (think, gender neutral!). Additionally, cloth diapers often have a very high resale value, so you can also recoup some of your cost in this way.
Prepping and Washing your cloth diapers
When you receive new cloth diapers, you will need to prewash the diapers before you use them. Diapers covers, AIOs & AI2s with fleece and inserts made out of microfiber only need to be washed once prior to use. Toss them in your washer, run a regular wash cycle and dry them (or hang dry your covers, if you prefer) and they are ready. For cotton/hemp/natural fiber diapers or inserts, you need to wash them 4-6 times before use to remove the oils from the natural fibers, soften the fabric and have them reach their full absorbency. No need to wash them between every wash—wash 2-3 times then dry, then repeat! Be sure to wash them separately from your microfiber diapers so that the natural oils don’t build up on your microfiber.
If you have purchased a wool cover, you will need to treat it with Lanolin prior to first use. Learn more about this here:http://www.diaperpin.com/clothdiapers/article_howtolanolizewool.asp
Washing is not as overwhelming as it sounds! To avoid stink and minimize stains, you will want to wash your diapers every 2-3 days (unless you are using wool, which does not need frequent washing).
Washing routines will vary greatly depending on the washing machine you are using. However, generally, you should plan on doing a cold rinse of your diapers with no detergent, followed by a hot wash with your detergent of choice (more on this later), setting your washer on the highest water level possible. You can then choose to hang dry or machine dry your diapers normally. You should never use bleach or fabric softeners at any point during the wash cycle.
You should never use detergents with fabric softeners, whiteners/brighteners, enzymes, fragrance, and/or bleach as it will typically cause build-up on the diaper leading to repelling, stink and/or leaking issues. If you used these types of detergent, you will need to “strip” your diapers and switch to a different detergent. Personally, we recommend Rockin Green as it is formulated specifically for cloth, however, here is a link to a great website which rates detergents!
You may find that even with the “best” wash routine, your diapers become stinky. They my not seem clean, they may start repelling water, or they may even smell like ammonia (either before or after becoming wet). Most commonly this is caused by a build-up of detergent on your diapers, but it can also be caused by using the wrong detergent or diaper rash cream. This may mean your diapers need to be stripped. Personally, we find it helpful to do this every month or so as part of our diaper maintenance. There are many ways to strip your diapers, and a quick google search will give you many ideas. We find that the best way is to do a wash cycle with no detergent and extra rinses until you see no suds in the water at all. We also recommend a Funk Rock Soak to get your dipes extra clean.
FAQ about our policies
When will my order be shipped?
Once payment has cleared, orders are typically shipped on the day they are placed or by the next business day. The majority of items are on hand and ready to go. However, occasionally an order might be drop shipped from the manufacturer and that typically takes 2-3 business days to ship. If we expect there to be a delay in shipping your items, you will be notified ASAP via email.
What payment methods do you accept?
We accept Visa, MasterCard, American Express and Discover. All payment information is collected and processed via Google Checkout, a SSL secure server for your protection. All orders will appear on your credit statement from "Google*GreenBeanB."
What is Google Checkout?
Do you offer returns or exchanges?
Absolutely! If you receive your diapers or other products and it's not what you expected, we want to make you happy! As long as items are unwashed/unused and with original tags and/or packaging we will accept them within 30 days for a full refund of your purchase price (excluding any shipping costs). Sorry, but we cannot offer returns or exchanges on clearance or washed or used items. In addition, custom or special orders cannot be returned or exchanged unless there was a mistake on our part. A 15% restocking fee may apply to some returns.
To process a return:
Please email us at firstname.lastname@example.org to obtain a return authorization code. Please include your name, billing address, order number (if you have it), and the items you wish to return. We will send you an email will instructions on how to return your items. Return shipping cost is your responsibility, unless a mistake was made on our part in processing your order.
If an exchange is desired, it is typically faster to return your item for a refund and place another order. Refunds on any returns will be processed within 2 business days after the package has reached our door.
If you are buying multiple items of a product and are unsure they will fit, we recommend only washing and testing the fit of one before washing them all to ensure you can return the rest if need be. Or, try one of our starter paks to try out multiple types of diapers before settling on one style or brand!
How much is shipping?
Orders under 13 ounces ship via First Class Mail. Orders over 13 ounces ship via Priority Mail. Heavier orders may ship via Parcel Post or UPS.
Shipping rates for orders are as follows:
|$30 or less:||$3.95*|
|$30.01 - $50:||$5.50*|
|$50.01 - $74.99:||$6.95*|
|$75.00 & up||FREE*|
|Local Drop-off or Pick-up:||FREE^|
* - Please note that additional shipping surcharges may apply for oversized or heavy orders. We will contact you via email if this is the case. For all free shipping offers, we usually send out orders USPS 1st Class Mail or Priority Mail. If you qualify for free shipping or use a free shipping code and would like to upgrade to a faster or different service please email us and we will gladly arrange that for you. You may be responsible for additional shipping charges for the upgraded service.
Any order can be arranged to be picked up by you in Maplewood, NJ for Free.
^ - Free Local Drop-off is only available for orders shipping within New Jersey and within 15 miles of zip code 07040. If you are not sure whether your order qualifies for Free Local Drop-Off please contact at email@example.com. If you select the free drop-off option and are outside of our delivery zone we will bill you the applicable shipping fee before your order will be processed. Please note we will not deliver to an apartment complex unless you have a separate entrance for your individual unit. You accept all liability for stolen or lost packages that are delivered via Free Local Drop-off. We often suspend Lock Drop-Off during holidays and other busy times. Please refer to our Facebook Page for update to date information.
How can I contact you?
You can always reach us at firstname.lastname@example.org; we will respond within one (1) business day or sooner!